Subprocessors
Last updated: August 10, 2026
Live list — updated with notice per the DPA
Fire Call, LLC engages the third parties below to help provide the Service. Each is contractually bound by data-protection obligations substantially similar to those Fire Call owes its Agency Customers under the Data Processing Addendum.
Per Section 6 of the DPA, Fire Call provides at least ten (10) days' advance notice to Agency administrators before adding or replacing a subprocessor. The current list is below.
The Personal Information disclosed to each subprocessor is limited to what its stated purpose requires. Section 3 of the DPA sets out the limits that apply to AI-assisted processing, including the categories that are not disclosed to an AI provider and the prohibition on using Customer Data to train AI models.
Current Subprocessors
| Name | Purpose | Processing Location |
|---|---|---|
| Amazon Web Services, Inc. | Cloud infrastructure (database, file storage, compute) | United States |
| Google LLC (Firebase) | Authentication and identity verification | United States |
| Google LLC (Gemini) | Generation of hazard remediation guidance and analysis of hazard photographs | United States |
| Stripe, Inc. | Payment processing for Customer subscriptions | United States |
| DocuSign, Inc. | Electronic signature for contractor and client agreements | United States |
| Resend, Inc. | Transactional email delivery | United States |
| Mapbox, Inc. | Mapping and geocoding services | United States |
| Railway Corp. | Application hosting and deployment | United States |
| Twilio Inc. | SMS delivery for transactional notifications | United States |
| PostHog, Inc. | Product analytics (measurement of Service usage) | United States |
| Functional Software, Inc. (Sentry) | Application error and performance monitoring | United States |
Objecting to a Change
Agency Customers may object to a new or replacement subprocessor on reasonable data-protection grounds within ten (10) days of Fire Call's notice by emailing legal@firecall.us. The objection and termination process is set out in Section 6 of the DPA.